Naples Comprehensive Health (NCH)
Naples Comprehensive Health (NCH)
About HSS at NCH
At Hospital for Special Surgery (HSS) at Naples Comprehensive Health (NCH), we don’t settle for ordinary—we redefine what’s possible in healthcare. Ranked the #1 orthopedic hospital in the nation by U.S. News & World Report for 15 consecutive years, and the #1 orthopedic hospital in the world by Newsweek, HSS has partnered with NCH to bring that world-class legacy home to Naples. We’ve built a state-of-the-art facility where cutting-edge surgical innovation, advanced rehabilitation, and pioneering research all come together to offer patients world-class excellence in care. Learn more at HSSatNCH.org, HSS.edu, and NCHMD.org.
At HSS at NCH, we foster a vibrant, high-performing culture that empowers people to thrive as themselves. Our team is made up of some of the brightest minds in the field, driven by a relentless pursuit of innovation and a shared commitment to pushing boundaries in healthcare. Together, we’re not just treating patients—we’re delivering outcomes that transform lives.
Why Join Us?
Joining HSS at NCH means more than taking a job—it’s an invitation to contribute to something greater. You’ll collaborate with leading experts in a dynamic environment that challenges you to be your best, alongside the best. Here, you’ll become part of a future that’s as groundbreaking as our beginning—and that’s something to be passionate about. At HSS at NCH, you’ll find a career that fosters your growth and empowers people to move better, live healthier, and make a lasting impact.
JOB SUMMARY
The Manager Radiology is responsible for Radiology management functions. This position manages and supervises functions of multiple in and outpatient radiology sites and modalities. The Manager is responsible for the development and ongoing analysis of processes to ensure effective use of staff assigned to locations. Oversees ACR for all outpatient advanced imaging sites assigned. Responsible for accurate time and attendance record keeping as well as ensuring adequate staffing levels. Works closely with the Radiology Director to organize and cross train staff from all areas providing radiology services. Responsible for the daily management of staff, fiscal, resource and quality standards. The manager will assist in providing orientation, continuing education knowledge and skill for self and staff, which is appropriate for the types of patients served. Responsible for competency evaluations, disciplinary, recruitment and coaching of all assigned staff. Resolves customer service issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
– Other duties may be assigned.
· Oversees new equipment selection, installation and construction at assigned locations.
· Performs Environment of Care safety rounds.
· Coordinates equipment maintenance, service and upgrades.
· Ensures proper equipment inspections.
· Oversees peer interview process; interview and hire.
· Sets expectations for staff, performs staff evaluations, coaches and counsels.
· Reviews budget with Director/Assistant Director on monthly basis to identify variances. Actively assists and supports departmental activities to ensure operational and salary expenses are equal to or less than approved budget.
· Performs quality assurance activities on a quarterly basis. Maintains statistics for yearly evaluations and trending.
· Ensures all protocols are consistent and meet the guidelines determined by the Radiology Medical Chair.
· Investigates patient, staff, physician issues and provides concise written or verbal analysis of these issues as required and requested. Follows up with patients, physicians or staff in a timely manner.
· Aids outside departments and consults with NCH physician offices and urgent care centers offering imaging services.
· Coordinates ACR and/or JCAHO accreditation as required. Complies with JCAHO rules and regulations and assures proper training of staff.
· Gathers data using various applications including EMR and PACS as well as other systems available to radiology. Assembles data into well-organized reports as requested.
· Exhibits excellent troubleshoot/problem solving skills and ensures outstanding customer service is provided.
· Orders supplies for service line across system.
· Directs, motivates and guides staff to efficiently complete procedures while delivering excellent patient care.
· Performs staff orientation. Provides training for and equipment supporting software. Completes departmental checklists and skills competency forms.
· Completes time and attendance records for assigned staff.
· Performs adequate assessment of department and staffing needs. Aligns resources with demands of imaging services offered throughout the NCH Healthcare System.
· Provides direction and assistance to modality leads and supervisors with staff scheduling in order to provide adequate coverage for projected workloads. Balances staffing between all worksites as needed. Mentors supervisors to excel and advance.
· Understands and correctly applies the coaching/disciplinary system for employees currently used by the NCH System. Provides appropriate feedback to Department Director regarding personnel issues, problems, successes.
· Represents the Department of Radiology as required when the Director and Assistant Director are unavailable. Ability to communicate supporting requested information to group members on behalf of the Radiology Department Administration.
· Recommends system improvements based on observations of patient workflow as well as maintaining cost containment regarding budgetary commitments.
· Responsible for the supervision and management of day-to-day operations at the Outpatient Radiology sites as well as other NCH Radiology Departments when required.
· Chairs Radiology Staff Meetings as required.
· Demonstrates excellent technical skills.
· Demonstrates organization and communication skills.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
· Graduate of an AMA school of Radiologic Technology.
· Registered and or FL licensed in CT, MRI CRT, ARRT, or ARDMS.
· Minimum of 5 years’ experience in Radiology; Supervision experience preferred.
· Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.