Naples Comprehensive Health (NCH)
Naples Comprehensive Health (NCH)
ABOUT NCH
NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH – for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The Director Philanthropy Major Gift Officer will be an innovative professional responsible for cultivating, soliciting, and securing major individual gifts to NCH as part of the Center for Philanthropy team. The Director works collaboratively and strategically with NCH leadership, volunteers, and other Philanthropy staff to develop and implement strategies for major gift donor relationship management and cultivation. The primary objective of the position is to deepen relationships with community members built on a firm understanding of aligning their interests and values with funding NCH’s strategic vision.
ESSENTIAL DUTIES AND RESPONSIBILITIES
– Other duties may be assigned.
· Focuses on field work to build and advance relationships with a portfolio of major gift donors and prospects who are capable of investing $100,000+ toward institutional priorities.
· Demonstrates strong understanding of strategic priorities and community needs with an ability to balance donor and institutional goals; ensuring proposals are vetted with leadership, appropriately scoped, and well-crafted.
· Qualifies, cultivates, and solicits new major gift donors through thoughtful engagement and involvement of clinical and institutional leadership when appropriate.
· Engages new and current prospects by recognizing, curating, and communicating news and updates that are relevant and interesting.
· Navigates complex situations with a variety of stakeholders.
· Ensures donor stewardship, providing timely, compelling, and consistent engagement and recognition with donors.
· Engages donors, volunteers and advisors, enhancing their connection to NCH as ambassadors among their networks.
· Diligently tracks portfolio activity in donor database.
· Utilizes industry-leading, metrics-driven, moves management process that fully leverages available technology to ensure performance is aligned with institutional objectives.
· Share responsibility for cultivating a culture of excellence, collaboration, accountability, and efficiency within the Center for Philanthropy.
· Serve as an active participant on various campaign and leadership teams and task forces.
· Utilize the Philanthropy Operations team to leverage data analytics, donor communications, stewardship, and prospect research to support the fundraising growth plan.
· Act as spokesperson for NCH as requested.
· Develops and maintains productive relationships with NCH clinical and executive leaders to support fundraising initiatives for NCH priorities.
· Demonstrates an ability to solve problems, overcome hurdles and navigate sensitive issues with discretion, tact and strong communication skills.
· Follows established NCH policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, and practices a high level of integrity and honesty in maintaining confidentiality.
· Demonstrates strong understanding of institutional priorities and giving vehicles with an ability to apply knowledge in the presentation of proposals that balance donor and institutional goals; ensuring proposals are vetted with leadership, appropriately scoped, and well-crafted.
· Successfully closes principal gifts, negotiating gift terms, and ensuring gift agreements are created and followed.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
· Minimum of Bachelor’s Degree required; Master’s degree preferred.
· A seasoned professional with a minimum of 5 years of successful, demonstrated experience in major gift fundraising, preferably in healthcare, or significant comparable work in sales, or other customer-management professions;
· Results-oriented professional, adept at planning, prioritizing, organizing and follow through. A team player who values collaboration, including sharing credit when appropriate.
· Skilled and experienced manager with high emotional intelligence who can flex their supervisory style to adjust to various staffing assignments; demonstrated success in using performance metrics to motivate intended behaviors and outcomes.
· Strategic thinker, with sound judgment, decision-making skills, diplomacy, exceptional and compelling verbal and written communication skills, negotiation, coaching, customer service, and the ability to close gifts.
· The successful candidate should enjoy working with people, especially high-profile donors and volunteers, be goal-oriented, and work well under pressure.
· A passion for building relationships and providing high levels of support and collaboration with colleagues and peers.
· Strategic planning experience and skills combined with the ability to build a process and path forward and bring the team along with you.
· Experience in the full breadth and depth of fundraising skills including major gifts, planned giving, operations, prospect management and capital campaigns.
· Diplomatic, able to leave ego at the door and tactfully, respectfully, and collaboratively work with a wide variety of people; altering style based on the environment.
· Ability to wear many hats in a fast-paced small organizational environment.
· Confident and mature with an executive presence and strong emotional intelligence.
· Strategic and collaborative; a team player and builder with a commitment to creating a positive and inclusive working environment.
· Inspires team with determination and serves as a strong motivator to help team to reach their goals.
· Possess a strong command of fundraising best practices; demonstrated success building and leveraging processes and donor management systems to track and steward supporters.
· Excellent written and verbal communication skills, with the ability to tailor messaging for different audiences in a manner that they can understand and relate to.