ABOUT NCH
NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The Administrative Director of Women’s Services oversees the operations and delivery of healthcare services specifically focused on women's health needs within NCH and the surrounding community. This position is responsible managing staff, developing programs, ensuring quality standards are met, and advocating for women's health issues, often collaborating with clinicians and other stakeholders to provide comprehensive care across various reproductive and other health concerns. Responsible for leading development, growth, and transformation of the Women’s Service Lines across the NCH Naples Comprehensive Health.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
· Responsible for designing and managing women's health programs like preventative screenings, family planning, reproductive health services, menopause management, and cancer prevention initiatives.
· Monitors the quality of care provided by healthcare providers specializing in women's health, ensuring adherence to clinical guidelines and best practices.
· Recruiting, training, and supervising healthcare professionals dedicated to women's health, including nurses, midwives, APPs, and patient navigators.
· Overseeing the financial aspects of the women's health department, including budget allocation, cost control, and resource optimization.
· Acts as a patient advocate, representing the needs of female patients, identifying gaps in care, and promoting patient education on women's health issues.
· Participates in community events and promotes effective marketing of the service line through a variety of internal and external efforts.
· Engage with community organizations and stakeholders to raise awareness about women's health concerns and promote access to services.
· Contributing to the development and implementation of policies related to women's health within the healthcare organization.
· Tracking key performance indicators related to women's health services, analyzing data to identify trends and inform decision-making.
· Ensuring adherence to all relevant healthcare regulations and standards related to women's health services.
· Acts as a resource and subject matter expert.
· Participates in the planning, development process, and possesses a thorough understanding of organizational strategy.
· Responsible for Strategic planning, resource allocation, budgeting, staffing and project management.
· Champions standardization, optimization and use of best practices in all current and future endeavors.
· Mentoring and succession planning for areas of responsibility to ensure leadership effectiveness and retention.
· Oversee the development of departmental standards, policies and procedures, and creation of best practices to ensure consistency across organizational boundaries and ensure that standards of care and service are clearly understood and followed by all staff members related to Women’s Services.
· In collaboration with executive leadership, ensures prioritization of goals and responds to problems/complaints to maintain smooth operations while handling multiple issues simultaneously.
· Promptly prioritizes and communicates untoward and/or unanticipated clinical events to the CNO/CNE.
· Works directly with executive leadership in assessing capital expenditures in relation to changing healthcare needs and/or advances in technology.
· Sets the standard for patient/family focused care as the highest priority and strives to meet customer expectations for quality and satisfaction.
· Builds positive relationships with ancillary leadership teams and meets, as needed to align strategy, services, and coordinate any required implementation activities to provide excellent customer support.
· Understands regulatory compliance issues which affect the system and department, including OSHA, DCF, TJC, EEOC, CDC, AHCA, etc. and ensures that department and personnel always maintain compliance.
· Understands and accepts the continual nature of change associated with the healthcare environment, and the importance of remaining flexible to meet changing demands and assists staff to understand change.
· Overall accountability for quality metrics and adherence to nursing and hospital policies for the service line.
· Works closely with Human Resources, executive leadership, and nursing leadership to assess and develop retention and recruitment plans for patient care givers.
· Supports an innovative process which empowers nurses at all levels to contribute collaboratively to the ownership of nursing practice, standards, and quality of care.
· Participates as a member in MEC, Management, and Medical Staff Committees and specialty committees that interact with assigned service line.
· Acts as the direct liaison for strategic planning with contracted services, i.e. Nicklaus Children’s
· Promotes effective marketing of the service line through a variety of internal and external efforts including but not limited to proactive outreach and active participation in community events.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
· Must have a degree in nursing, bachelor’s or higher. A Master’s degree is preferred.
· Licensed as a Registered Nurse in the State of Florida.
· Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
· Minimum of five years’ experience in the management of nursing operations or units.
· Minimum of five years’ progressive management experience.
· Excellent analytical, motivational, strategic planning, organizational and communication skills.
· Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.
