ABOUT NCH
NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
Naples Comprehensive Healthcare (NCH) and Hospital for Special Surgery (HSS) are partnering to develop a state-of-the-art musculoskeletal (MSK) center, providing orthopedic care through the surgical and non-surgical care spectrum. The Administrative Director will oversee all nursing within the facility, including PreOp/PACU and inpatient unit.
This role requires a strong background in inpatient orthopedics to best anticipate the specific needs of this patient population and properly support a staff dedicated to caring for our patients. In this highly visible role, the Administrative Director will be responsible for overseeing and leading the development of the brand new MSK facility, oversight of operations, planning, coordinating and implementing strategic performance. The successful candidate will be expected to build strong relationships with leadership from NCH and HSS, as well as the onsite team, physician practices and other strategic partners.
The Administrative Director for the MSK Center will report directly to the Vice President, MSK Center and Orthopedic Service Line, Naples Comprehensive Healthcare, with matrix reporting to the Chief Nursing Officer of NCH.
ESSENTIAL DUTIES AND RESPONSIBILITIES
– Other duties may be assigned.
• Responsible for the overall direction, coordination, and evaluation within areas as assigned.
• Manages the overall operations in accordance with hospital administered policies, standards of nursing practices, and governmental regulations, providing the highest level of care for all patients.
• Promotes patient/family focused care as the highest priority and strives to meet customer expectations for quality and satisfaction.
• Provides administrative and financial accountability for planning, directing, staffing, coordinating, and controlling functions, and activities, delegating authority as necessary. Develops and aligns goals with the organization’s strategic plans. Champions ideas that add value to the organization.
• Manages and meets financial performance targets including revenue performance and controls spending of departmental budget. Prepares and monitors budget in accordance with the anticipated needs of organization. Uses budget and financial tools to measure performance. Oversees efficient staffing on a daily basis.
• Understands regulatory compliance issues which affect the system and department, including OSHA, DCF, TJC, EEOC, CDC, ACHA, etc. and ensures that departments and personnel always maintain compliance.
• Oversees all unit/area activities to ensure operations are safe, efficient, and effective for both patient/families and customers.
• Oversees various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities.
• Understands and accepts the continual nature of change associated with the healthcare environment and the importance of remaining flexible in order to meet changing demands and assist staff to understand change.
• Sets and maintains the highest levels of service to patients, family members, visitors, physicians, and other hospital departments. Promptly investigates and appropriately responds to patient, visitor, and physician complaints.
• Utilizes performance management expertise to facilitate the achievement of department goals. Holds staff accountable for adherence to department and hospital policies and procedures.
• Initiates and implements policies and procedures to ensure that standards of care and service are clearly understood and followed by all staff members.
• Actively supports and promotes a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice (clinical and administrative). Openly supports and consistently communicates the mission of the Nursing Department and the organization. Serve as the collective voice for unit(s) staff to communicate with administration. Serve as the staff and patient advocate to ensure optimal patient care.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
ABOUT NCH
NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
Naples Comprehensive Healthcare (NCH) and Hospital for Special Surgery (HSS) are partnering to develop a state-of-the-art musculoskeletal (MSK) center, providing orthopedic care through the surgical and non-surgical care spectrum. The Administrative Director will oversee all nursing within the facility, including PreOp/PACU and inpatient unit.
This role requires a strong background in inpatient orthopedics to best anticipate the specific needs of this patient population and properly support a staff dedicated to caring for our patients. In this highly visible role, the Administrative Director will be responsible for overseeing and leading the development of the brand new MSK facility, oversight of operations, planning, coordinating and implementing strategic performance. The successful candidate will be expected to build strong relationships with leadership from NCH and HSS, as well as the onsite team, physician practices and other strategic partners.
The Administrative Director for the MSK Center will report directly to the Vice President, MSK Center and Orthopedic Service Line, Naples Comprehensive Healthcare, with matrix reporting to the Chief Nursing Officer of NCH.
ESSENTIAL DUTIES AND RESPONSIBILITIES
– Other duties may be assigned.
• Responsible for the overall direction, coordination, and evaluation within areas as assigned.
• Manages the overall operations in accordance with hospital administered policies, standards of nursing practices, and governmental regulations, providing the highest level of care for all patients.
• Promotes patient/family focused care as the highest priority and strives to meet customer expectations for quality and satisfaction.
• Provides administrative and financial accountability for planning, directing, staffing, coordinating, and controlling functions, and activities, delegating authority as necessary. Develops and aligns goals with the organization’s strategic plans. Champions ideas that add value to the organization.
• Manages and meets financial performance targets including revenue performance and controls spending of departmental budget. Prepares and monitors budget in accordance with the anticipated needs of organization. Uses budget and financial tools to measure performance. Oversees efficient staffing on a daily basis.
• Understands regulatory compliance issues which affect the system and department, including OSHA, DCF, TJC, EEOC, CDC, ACHA, etc. and ensures that departments and personnel always maintain compliance.
• Oversees all unit/area activities to ensure operations are safe, efficient, and effective for both patient/families and customers.
• Oversees various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities.
• Understands and accepts the continual nature of change associated with the healthcare environment and the importance of remaining flexible in order to meet changing demands and assist staff to understand change.
• Sets and maintains the highest levels of service to patients, family members, visitors, physicians, and other hospital departments. Promptly investigates and appropriately responds to patient, visitor, and physician complaints.
• Utilizes performance management expertise to facilitate the achievement of department goals. Holds staff accountable for adherence to department and hospital policies and procedures.
• Initiates and implements policies and procedures to ensure that standards of care and service are clearly understood and followed by all staff members.
• Actively supports and promotes a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice (clinical and administrative). Openly supports and consistently communicates the mission of the Nursing Department and the organization. Serve as the collective voice for unit(s) staff to communicate with administration. Serve as the staff and patient advocate to ensure optimal patient care.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
· Minimum of BSN required.
· Master’s Degree from an accredited school of nursing or related earned graduate degree in nursing administration, health care administration, business administration or comparable preparation preferred.
· Licensed as a Registered Nurse in the State of Florida.
· Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
· Minimum of five years’ experience in the management of nursing operations or units.
· Minimum of five years’ progressive management experience.
· Excellent analytical, motivational, strategic planning, organizational and communication skills.
· Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.
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