Naples Comprehensive Health (NCH)
Naples Comprehensive Health (NCH)
About HSS at NCH
At Hospital for Special Surgery (HSS) at Naples Comprehensive Health (NCH), we don’t settle for ordinary—we redefine what’s possible in healthcare. Ranked the #1 orthopedic hospital in the nation by U.S. News & World Report for 15 consecutive years, and the #1 orthopedic hospital in the world by Newsweek, HSS has partnered with NCH to bring that world-class legacy home to Naples. We’ve built a state-of-the-art facility where cutting-edge surgical innovation, advanced rehabilitation, and pioneering research all come together to offer patients world-class excellence in care. Learn more at HSSatNCH.org, HSS.edu, and NCHMD.org.
At HSS at NCH, we foster a vibrant, high-performing culture that empowers people to thrive as themselves. Our team is made up of some of the brightest minds in the field, driven by a relentless pursuit of innovation and a shared commitment to pushing boundaries in healthcare. Together, we’re not just treating patients—we’re delivering outcomes that transform lives.
Why Join Us?
Joining HSS at NCH means more than taking a job—it’s an invitation to contribute to something greater. You’ll collaborate with leading experts in a dynamic environment that challenges you to be your best, alongside the best. Here, you’ll become part of a future that’s as groundbreaking as our beginning—and that’s something to be passionate about. At HSS at NCH, you’ll find a career that fosters your growth and empowers people to move better, live healthier, and make a lasting impact.
JOB SUMMARY
The Unit Secretary position provides a vital link in the chain of Quality of Care, communicating and scheduling the physician orders, relaying patients’ requests and needs to the nursing and ancillary staff. The Unit Secretary maintains the non-clinical aspects of the nursing unit.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
· Facilitates and coordinates physician orders, enters all appropriate nursing orders into PowerChart and maintains paper chart order.
· Maintains supplies, prepares reports and maintains unit records under the direction of the charge nurse or department manager.
· Assists and prioritizes non-clinical aspects of admission, discharges and transfers of patient, including hospital-to-hospital transfers via ground transport, helicopter and air ambulance.
· Maintains patient records by entering data according to the Healthcare System’s policy and procedures, preserving confidentiality, checking for deficiencies, and providing forms as necessary. Assesses all forms making sure all are signed and complete (labeled correctly)
· Answers patient call lights promptly and courteously, notifying the appropriate care giver of the patient needs. Possesses the ability to prioritize patient requests and communicate them to the appropriate resource.
· Receives physicians, visitors, and ancillary staff, assisting them when possible, including referring them to other departments or units within the NCH Healthcare system.
· Performs errands as necessary, including obtaining and returning supplies to Central Supply, Pharmacy, Lab, Dietary, etc.
· Demonstrates basic knowledge of patients currently on unit.
· Demonstrates polite and courteous phone etiquette with ability to clearly communicate with others.
· Restock supplies in the department as needed. Demonstrates effective organizational skills and ability to multitask
EDUCATION, EXPERIENCE AND QUALIFICATIONS
· Minimum of High School or GED required.
· Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows