Naples Comprehensive Health (NCH)
Naples Comprehensive Health (NCH)
ABOUT NCH
NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH – for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The Supervisor Transport is responsible for assisting the System Manager of Transport/Linen Services with on-site supervision and productivity, focusing on overall employee productivity and customer / employee satisfaction. The Supervisor may also function as a Transporter, transporting patients and distributing supplies and equipment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
– Other duties may be assigned.
· Assist the Director of Transport/Linen Services with decisions necessary to complete day-to-day business functions including limited on-site supervision.
· Understands the functions and capabilities of the Patient Transport software and utilizes it to ensure patient wait times objectives reach the desired outcome.
· Manages timekeeping for department in preparation for payroll and assists with budget planning and compliance.
· Assists the System Manager of Transport/Linen Services with monthly employee scheduling for all transport employees and provides appropriate level of staffing.
· Ensures that facility has ample amounts of safe equipment for all transport requests.
· Performs new employee interview and training. Conducts annual employee competency reviews.
· Assists the System Manager of Transport/Linen Services with the auditing of Clean Linens delivered and Soiled Linens returned to the provider.
· Responsible for employee’s proper adherence to all established department policies and procedures and necessary coaching and development actions.
· Actively participates in organizational and department efforts to improve patient flow and patient satisfaction. Participates in and conducts team meetings and ensures effective communication in all direct reports.
· Supervises and coordinates staffing for cross trained responsibilities — Food Nourishment, Stat EKG, Mail Delivery, Oxygen Delivery.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
· Minimum of High School or GED required.
· Minimum of 2 years’ experience in a supervisory role or healthcare setting required; Supervisory or management experience preferred.
· Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
· Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.