ABOUT NCH
NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The Patient Care Associate position provides a vital link in the chain of Quality of Care. This is a multi-focused position that allows flexibility to work in a variety of settings with a continual rotation between areas of support. Preparing OR suites, patient transport, communicating and scheduling physician orders and relaying patient requests are some of the essential duties that this position will perform.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
· Coordinates physician orders, enters all appropriate nursing orders into PowerChart.
· Assists and prioritizes non-clinical aspects of admission, discharges and transfers of patient, including hospital-to-hospital transfers via ground transport, helicopter and air ambulance.
· Answers patient call lights promptly and courteously, notifying the appropriate care giver of the patient needs. Possesses the ability to prioritize patient requests and communicate them to the appropriate resource.
· Receives physicians, visitors, and ancillary staff, assisting them when possible, including referring them to other departments or units within the NCH Healthcare system.
· Performs errands as necessary, including obtaining and returning supplies to Central Supply, Lab, Dietary, etc.
· Performs patient transport, correctly identifies patient.
· Assists with housekeeping duties to maintain cleanliness and order in the OR as needed.
· Complies with safety requirements and resolves problems relating to the delivery of patients, supplies, and equipment
· Act as a patient sitter, observe patient and notify the RN immediately in the event of an emergency or sudden change in the patient’s condition, mood or behavior. Completes appropriate documentation.
· Demonstrates basic knowledge of patients currently on unit.
· Restock supplies in the department as needed.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
· Minimum of High School or GED required.
· Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
· Polite and courteous phone etiquette with ability to clearly communicate with others.
· Effective organizational skills and ability to multitask.
· Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.
