Naples Comprehensive Health (NCH)
Naples Comprehensive Health (NCH)
ABOUT NCH
NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH – for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
Reporting to the Social Work Manager, the Social Worker Lead will supervise the Inpatient and Emergency Department Social Work team at all NCH campuses. The successful candidate will possess excellent communication, interpersonal and problem-solving abilities. Promote patient/family focused care as the highest priority and strive to meet customer expectations of high-quality services. The Social Work Lead will also play a key role in program development, staff training, and community outreach.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
· Responsible for supporting the Director of Case Management and Social Work Manager in implementing and enforcing NCH and departmental policies and procedures.
· Supervising, orienting, and mentoring a team of social workers.
· Completion of psychosocial assessments, mental health counseling, crisis intervention, financial counseling, discharge planning, strong focus on SDoH and linking patients to community resources.
· Provide patients/families with resources to meet their medically related social and emotional needs.
· Ensure safe transition of our patients from one care environment to another.
· Promotes patient/family involvement and choice in discharge planning.
· Advanced experience in guardianship process
· Possess extensive knowledge of PASAAR process for extended care facility placement.
· Serve as resource for Baker Act and Marchman Act
· Foster a collaborative and supportive team environment, promoting professional development and best practices.
· Oversee the delivery of social work services, ensuring our patients receive appropriate, timely support.
· Provide direct support to complex cases including but not limited to guardianship, unfunded and undocumented patients.
· Ensure compliance with legal and ethical standards in all patient and family interactions.
· Collaborate with management team to design and implement social work programs and initiatives.
· Identify community needs and develop strategies to address gaps in services.
· Evaluate program effectiveness and make recommendations for improvements.
· Develop and facilitate training programs for social workers to enhance their skills and knowledge.
· Stay informed of evidence based best practices in social work and collaborate with leadership team on new approaches into the team’s work.
· Ability to work collaboratively with multidisciplinary teams and community partners.
· Assists in staffing, as needed.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
· Minimum of Master’s degree in social work (MSW) or a related field from an accredited institution.
· Minimum of 2 years in a supervisory/leadership role.
· Licensed Clinical Social Worker (LCSW) or equivalent certification preferred.
· Case Management Certification Preferred
· Experience working with diverse populations and in various social work settings.
· Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows