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Safety & Quality Coordinator WCP

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  • DEPARTMENT: 18383 - Safety & High Reliability
  • LOCATION: 350 7th Street North, Naples, FL, 34102
  • REPORTS TO: Director Patient Safety & High Reliabili
  • WORK TYPE: Full Time
  • WORK SCHEDULE: 8 Hour Day

JOB SUMMARY

The Safety & Quality Coordinator WCP is responsible for quality improvement activities associated with the full spectrum of services within Maternal and Child Health including but not limited to data abstraction, collection and analysis relevant to the Florida Perinatal Quality Collaborative, Florida Department of Health, and community partners. The coordinator guides the development, ongoing review, implementation, education and documentation of evidence-based best practice guidelines, care delivery and process improvement. The Coordinator collaborates within the function of Quality & Patient Safety and with clinicians, providers, and IT staff to improve EMR documentation to support quality data reports, mandatory quality reporting and performance metrics. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.

· Coordinates the education and ongoing development of the WCP team on emerging developments through organizing learning sessions.

· Coordinates teams and manages projects focused on achieving clinical performance improvement, strategic

imperatives, goals and objectives.

· Acts as a liaison to various organization wide and medical staff departmental committees where WCP data is relevant.

· Communicates with contracted abstracting services to ensure NCH internal data is managed, abstracted, and delivered in a timely and accurate fashion.

· Follows all protocols for documentation and maintenance of databases.

· Maintains compliance with all required reporting, assures deadlines are met impacting hospital reimbursement and public healthcare ratings agencies.

· Identifies and facilitates solutions to quality issues, which arise from the data analysis.

· Analyzes, summarizes and provides written reports to WCP team, highlighting performance metrics and opportunities.

· Provides the WCP team with timely performance feedback (reports) of identified evidence-based quality metrics that enhance patient care and safety.

· Communicates with NCH IT to improve clinical progress reports for internal performance monitoring.

· Organizes collaborative improvement meetings with the WCP team and other multidisciplinary stakeholders. Documents meeting minutes.

· Identifies potential topics for research related to the programs.

· Keeps up to date on all current literature, studies, and training and serves as the primary resource to share this information with relevant stakeholders.

· Maintains a database of clinical protocols for reference and review on a recurring basis (at least annually) to assure quality outcomes.

· Maintains open communication with the leadership at NCH Healthcare Systems regarding quality improvement, protocols, and public reporting/ratings agencies.

· Utilizes improvement methodologies including lean six‐sigma and PDSA cycles for rapid‐cycle change.

    EDUCATION, EXPERIENCE AND QUALIFICATIONS

    · Minimum of BSN from an accredited nursing program required.

    · Minimum of 3 years of nursing experience required; Labor and Delivery experience preferred.

    · Licensed as a Registered Nurse in the State of Florida (or obtained within 1 year of hire).

    · Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.

    · Experience with an electronic medical record preferred.

    · Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows

    · Quality data analysis, performance improvement and lean process experience strongly preferred.

      ABOUT NCH

      NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

      NCH is transforming into an Advanced Community Healthcare System™ and we’re proud to:

      • Provide higher acuity care and Centers of Excellence
      • Offer Graduate Medical Education and fellowships
      • Have endowed chairs
      • Conduct research and participate in national clinical trials
      • Partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan

      Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there’s always more at NCH—for you and every person we serve together.

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