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Quality Specialist

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  • DEPARTMENT: 18388 - Quality
  • LOCATION: 350 7th Street North, Naples, FL, 34102
  • REPORTS TO: Manager Quality
  • WORK TYPE: Full Time
  • WORK SCHEDULE: 8 Hour Day

JOB SUMMARY

The Quality Specialist serves as a facilitator for clinical performance improvement initiatives and guides the development, ongoing review, and implementation of evidence-based guidelines. These guidelines include medical guidelines, order sets, and nursing clinical pathways. Facilitates and supports multidisciplinary teams to achieve clinical performance improvements goals and objectives. Supports Care Delivery through education and training of staff, physicians, and allied health personnel. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.

· Effectively facilitate the development, revision, and implementation of evidence-based guidelines; including review of current guidelines, protocol order sets, and nursing clinical pathways.

· Ensures the evidence-based guidelines are reviewed and revised based upon ongoing literature review, at least every 12-18 months or as practice/evidence changes.

· Effectively lead teams or manage projects to achieve clinical performance improvement strategic imperatives/goals and objectives.

· Use problem-solving framework and performance improvement methodologies to include use of lean six-sigma and PDSA cycles for rapid-cycle change.

· Use of clinical decision support system, data analysis, and data reporting to transform data into information for supporting clinical process improvement activities.   

    EDUCATION, EXPERIENCE AND QUALIFICATIONS

    · Masters’ degree in healthcare related field from an accredited college/university required or actively working towards a Master’s degree with successful completion within 12 months of hire.

    · Licensed as a Registered Nurse in the state of Florida.

    · Certification in healthcare quality strongly desired.

    · Experience with data analysis or performance improvement preferred.

    · Team leading experience preferred.

    · Proficiency in Excel and PowerPoint.

    · Experience with a Cerner preferred, or an electronic medical record required.

    · Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows

      ABOUT NCH

      NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

      NCH is transforming into an Advanced Community Healthcare System™ and we’re proud to:

      • Provide higher acuity care and Centers of Excellence
      • Offer Graduate Medical Education and fellowships
      • Have endowed chairs
      • Conduct research and participate in national clinical trials
      • Partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan

      Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there’s always more at NCH—for you and every person we serve together.

      APPLY NOW
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      Whether you’re starting your career, looking for an exciting new opportunity, or somewhere in between, NCH welcomes you.
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